Contact Great Wall Motors Australia
At Great Wall Motors we are here to help in any way we can.
Great Wall Motors Australia
Mulgrave VIC 3170
Hours of Operation
Monday – Friday 8:30am – 5:00pm
1800 114 672
Contact Customer Care
At Great Wall Motors Australia your experience with our vehicles is important to us. Here are some answers to some frequently asked questions.
Alternatively, please fill in the form and one of our customer service team will get back to you or you can call us direct on 1800 114 672
Where can I get parts?
Genuine Great Wall parts are available from your nearest dealership. Click here to find your nearest dealer. If you have any additional issues getting parts contact customer care.
What do I do if I have a warranty question?
Please contact Great Wall Motors directly on 1800 114 672.
Do I have to use the same Dealer that sold me my car for servicing?
You are welcome to use any authorised Great Wall Dealer in the network. Click here to find your nearest dealer.
How do I get assistance with a problem?
If your concern relates to the purchase of a vehicle, you should speak to the Dealer’s Sales Manager. Should you experience a problem from the servicing or maintenance of your vehicle, you should discuss the issue with your Dealer’s Service Manager. If you are unable to resolve the issue after speaking to the Dealer’s Sales or Service Managers you should discuss your issue with the Dealer Principal. If the Dealer Principal is unable to resolve your the matter, please contact Great Wall Motors directly on
1800 114 672.